GMAC Auto Insurance was founded as Motors Insurance Corporation in 1939. It is a Casualty and Property Company and an Allay Financial subsidiary. It offers a wide range of insurance services, discounts and products to eligible clients. In recent times, the company changed its name and it is now known as National General Insurance. It is regarded as the only insurance company that successfully spun off from an auto vehicle manufacturer. It is based in Winston-Salem and IS currently employing more than 3,000 people in the United States.
GMAC Auto Insurance
The primary objective of this company is providing auto insurance. It offers policies ranging from liability protection and comprehensive collision. In addition to that, it offers unique features that are not found in other insurance companies. Some of the distinct features offered by this company include the following:
SmartValet Services – this is a service that GMAC auto insurance provides involves a rental car picking you up in the situation that you encounter any issues by the road side. It offers other services that are commonly not found with other providers. After your car has been repaired, it will be delivered directly to you as it picks the rental car.
SmartInspect – this service provides inspections in order to verify that a car is in perfect working condition after it has been repaired.
SmartReplacement – this is another unique service offered by GMAC auto insurance. Under this package, the drivers are assisted in finding the exact car that they want after the one they had is totaled in a covered loss.
SmartDiscounts – apart from the common services such as paid-in-full, safe-driver, multi-vehicle, and multi-policy, this insurance provider goes ahead to offer other discounts to the customers that are unique. Policy holders having GMAC or GM products such as mortgage, GM card, or GM vehicle do get a discount. People who subscribe through OnStar are also eligible for a discount of up to 10%.
GMAC Auto Insurance Guaranteed repairs – this service offers a lifetime guarantee at any of the gold medal repair shops owned by the company on all collision repairs.
SmartParts – the client is guaranteed that only original equipment manufacturer spares will be used to during collision repair. These parts have the same quality as the original parts the vehicle had before collision.
Guaranteed claims service satisfaction – in the case that their customer is not satisfied with the service on their auto insurance claim, then, they can have their deductible up to $250.
Another service offered by GMAC auto insurance company is insurance to home owners. Condo insurance and home renters can be bought through them. However, they engage a different company to pay the bills in order to make the process more efficient. Most of their home insurance plans come with standard protection home liability and personal property.
Recreational vehicle insurance
GMAC Auto Insurance has a large coverage of RV customers who purchase their insurance covers from them. Most of the unique features offered to the car insurance are also available to the RV customers. The insurance policies for the RV customers are specifically underwritten by the company.
GMAC Car Insurance Claims
For smooth, fast and efficient processing of claims, it can be done in three different ways. It can be done through an online form, fixed landline number or use the iPhone app. Their claims department is open throughout, 24 hours a day and 7 days a week. Once the claim commences, it is tracked by a representative who ensures that the matter is settled within the least time possible.
According to a study conducted by JD Power in 2012 of the auto insurance industry in the United States, GMAC auto insurance received very high ratings in customer satisfaction. Another study conducted in 2013 focusing on purchase experience, this insurance provider ranked among the best overall. The company was ranked with a stable rating of A++, best financial strength by Better Business Bureau. You can also compare AAA Auto Insurance, Primerica Auto Insurance, National General Auto Insurance, Kemper Auto Insurance, Geico Auto Insurance, Farmers Auto Insurance and Farm Bureau Auto Insurance as well.
This insurance company has numerous value added services that make the lives of their customers easier. In the case of motorists who have comprehensive, covered accident and collision coverage on this insurance provider, they are reimbursed up to $500 to cover any lodging, food or travel expenses.
GMAC auto insurance also assists in insuring customized or moderately modified vehicles. Upgrading the radio, television system and such changes are covered by the insurance policy. Other customized products are offered such as insulation and carpeting.
GMAC is one of the largest insurance companies in the US. It offers unique features that come with their auto insurance policies. This company remains one of the best in insurance coverage.